Chatbot Development

Custom Chatbots That Capture Leads and Answer Customers 24/7

We design and build chatbots for your website and messaging channels — so every visitor gets an instant answer and every enquiry reaches your team.

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What We Build

A Chatbot Built Around Your Business, Not a Generic Widget

Codenbrand builds chatbots that fit how your customers actually ask questions. Whether you need a guided enquiry flow, a support assistant trained on your content, or a bot that books appointments, we plan the conversation, build it, and connect it to the tools your team already uses.

  • Guided or AI-powered – rule-based flows, AI answers, or a mix of both.
  • Connected to your stack – CRM, email, WhatsApp, Telegram and custom APIs.
  • Yours to manage – edit questions, replies and flows from the admin panel.
Codenbrand chatbot greeting visitors with quick options

Capabilities

Everything your chatbot needs to turn conversations into customers.

Lead Capture

Ask the right questions, collect name, phone, email and requirements, and send every lead straight to your inbox or CRM.

24/7 Support

Answer common questions about services, pricing, hours and orders instantly — even when your team is offline.

Appointment Booking

Let visitors pick a slot, confirm details and get reminders, synced with your calendar.

Multi-Channel

Deploy on your website, WhatsApp, Telegram or Messenger with one consistent conversation flow.

API & CRM Integration

Connect to your CRM, payment gateway, helpdesk or any internal system through custom API integrations.

Analytics & Reports

See what visitors ask, where they drop off and which conversations convert, then improve the flow.

See It In Action

A guided conversation that turns visitors into qualified enquiries.

Chatbot showing a relevant project from the portfolio
Shows your work Relevant projects and services appear as cards, right inside the chat.
Chatbot asking the visitor for timeline and budget
Qualifies the lead One-tap questions on service, stage, timeline and budget.
Chatbot summary of the visitor's request before sending to the team
Confirms before sending The visitor reviews a summary, then the team is notified instantly.

Use Cases

Chatbots that work for every kind of business.

Sales Enquiries Customer Support E-commerce Orders Appointment Booking HR & Recruitment Real Estate Education Healthcare

How We Work

From first conversation to live chatbot in four clear steps.

01
Discover

We learn your goals, customers and the questions they ask most.

02
Design the Flow

We map conversations, replies and hand-offs, and share a preview.

03
Build & Integrate

We develop the bot and connect it to your CRM, email and channels.

04
Launch & Improve

We go live, track results and keep refining based on real chats.

FAQ

Chatbot Development: Frequently Asked Questions

We build guided (rule-based) chatbots, AI-powered assistants, and hybrids of both — for websites, WhatsApp, Telegram and other channels.

Yes. Every lead can be emailed to your team, saved in a dashboard, pushed to your CRM, or sent as a Telegram/WhatsApp alert.

Yes. We provide an admin panel where you can update flows, messages and settings without touching code.

A guided website chatbot typically takes 1 to 3 weeks. Multi-channel or AI-powered bots with integrations take longer depending on scope.

You can request a free quote or contact us. We’ll review your requirements and suggest the right approach.

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Have a Development Requirement?

Share your requirements and we’ll help you plan the right technical solution.